Frequently Asked Questions

Fill out a contact form, call, text or email anytime!

Absolutely not! If there is anything specific we need to see, or that you have questions on, you are free to email or send a clear photo if that is more convenient for you.

All supplies are included. If there is a special de-odorizer or scent you like to use in your normal routine, we are happy to add it to our cleaning solutions. Otherwise, we provide our own materials.

Please get in touch with us right away, and we will make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by!

While we do not guarantee same-day bookings, we can often meet this requirement.

We know everyone has a busy schedule. If you cannot be home, or stay for the duration of the service call, please leave instruction on how to access the areas to be cleaned.

Yes! However, in few cases where your cleaner may be late, you will be contacted as soon as possible.

You are not charged until the service has been completed.

We offer a wide range of services. Please refer to our services page for more details.

One cleaner is sent to your home. If the job requires more than that for any reason, we will notify you prior.

Absolutely! Employees go through a screening process that includes a police background check, reference checks and in-person interviews.